Mutter Bundle #36
24 Mar 2026 15:39
Toruń, Poland.
24 Mar 2026 19:47
My giffgaff community post about another network’s number STAC cancellation preventing a SIM swap:
Here's a situation. Not a common one, close to once in a blue moon, perhaps, but still worth noting.
A number on another network is being cancelled via giffgaff using a STAC issued by that network, scheduled for tomorrow. Great.
Then today, I also went to move my giffgaff eSIM to another handset using the usual in-app swap route.
And this was when I got hit with the following error message:
“You can’t SIM swap just yet. While we’re bringing your number to giffgaff, you won’t be able to swap to your new SIM.”
Hold on.
First of all, I am not bringing a number to giffgaff. I am cancelling one elsewhere. Ok, wording, semantics, never mind.
But.
Even leaving the wording aside, it would seem logical that STAC-cancelling another network's number via giffgaff should not affect the giffgaff network’s SIM at all. Or should it?
I mean, a PAC port-in might justify SIM swap restrictions. But a STAC cancellation? Am I the only one who feels that PAC port-ins and STAC cancellations of another network's number have been bundled into a one-size-fits-all flow simply because it is easier to maintain, to the point where giffgaff has reused the exact same restrictions and wording?
01 Apr 2026 23:44
Just cannae be bothered...
13 Apr 2026 20:18
My yet another giffgaff community rant on Unlimited Data plans that have Fair Use Policy data limits (i.e. not really unlimited, in my opinion).
https://community.giffgaff.com/d/34563491-unlimited-data-is-false/18
With all due respect, I’m not sure how someone who says, “gonna not try to market a 650GB plan to me as Unlimited, please?” suddenly comes across as selfish and insensitive, or as someone who wants other customers in the area to suffer and not be able to comfortably use data.
I’m also not sure how someone who says, “gonna not try to market a 650GB plan to me as Unlimited, please?” suddenly comes across as someone who allegedly says, “I want you to change the laws of physics for me and expand the natural limits beyond those I am going to bump into.”
650GB (or any other limit that networks specifically mention in the T&Cs) is their artificial limit, nothing to do with the laws of physics.
Do I understand that such artificial limits might be necessary to give everyone else an adequate network experience? Absolutely. Why would anyone think that I don’t?
Do I understand that those limits are mentioned somewhere in the T&Cs? Of course I do. I have specifically said that I do, and I don’t mind repeating it again. I do.
However, when browsing giffgaff’s, O2’s, EE’s, etc. offerings, long before I get to read the T&Cs, the first thing I see is plans labelled “Unlimited Data.” And if unlimited (i.e. limited only by natural laws such as time or physics) data isn’t something the network can offer, I totally get it, I understand. Just don’t pretend that you can. Don’t put a big, shiny “Unlimited” label on the front page only to say somewhere in the T&Cs that it’s actually 650GB, not unlimited.
I don’t mind 650GB. 650GB is generous. 650GB is plenty. 650GB might be extremely good value for the price.
All I’m really saying is that a 650GB/month plan is... shock, horror!.. a 650GB/month plan, not an unlimited data plan.
A fairer, in my opinion, approach would be to set (and communicate clearly upfront, not just in the T&Cs) limits such as a tethering allowance or a maximum data allowance at full speed.
“Always On” was actually a pretty fair way to describe and market a plan where, after using a certain amount each month, you are hit with speed restrictions but don’t risk being completely disconnected... well, in theory. I am saying "in theory" because, if I remember correctly, it had its own clauses in the T&Cs that effectively meant a customer had to accept playing a “will I be flagged as a network resource abuser this month?” lottery, without clear criteria for what might constitute abuse.
But in theory, it seemed like a concept that was much fairer than “Unlimited Data” with a Fair Usage Policy buried in the T&Cs.
14 Apr 2026 11:49
Still cannae be bothered...